BOOKING & contact

Email or Whatsapp me with your name, postcode, mobile, the name of your cat/s and provisional trip dates, and we'll go from there.  Note that this is not a booking at this stage - you only decide to book after we have met and you decide whether or not you would like to go ahead with Cool Stow Cats.

Upon receipt of your email, I will send you a Registration Form you to complete online.  This document forms the backbone of our care agreement and the information you provide will be referred to at every visit.  It can be updated online at any time, from anywhere.  

This meeting is arranged after you have completed the Registration Form; I will visit you and your Cool Stow Cat/s at home to go over any remaining details before you choose whether or not you would like to commit to CSC.  

I will collect your home keys at the Meet & Greet, or at a later date if preferred.   Keys are stored securely in a combination locked key box when not in use and are fully insured at all times.  Twice-a-day cats will require two sets of keys.  

Prices start at £13.50 for each 30-minute visit and £12.50 for a 20 minute visit, once or twice a day.  Visits can be extended if your Cool Stow Cat would benefit from the extra company at £5 for each additional 15 minutes.

There is a supplemental charge of £6 per visit on Bank Holiday weekends (Fri, Sat, Sun and Mon) and a £10 supplement from Christmas Eve to the day after Boxing Day, inclusive, whichever day of the week they fall upon.   Only those clients that have been actively booking in the year before, may book slots over Christmas and Easter.  

A PayPal invoice will be emailed as soon as your trip dates are confirmed and can be paid by card.  Please note that all invoices are due in full, a week before visits are due to begin and PayPal will send an auto reminder a week before it's due.

• There is no penalty for cancellations received up to one week or more before visits were due to commence.  
• Cancellations received within one week of the first visit date will be refunded by 50%
• Cancellations received for the same day, or the day after, will be non-refundable
• Bank Holiday Supplements are non-refundable.

All you need to do now is go off on your trip and not worry about your much-loved cat at home; let me look after your Cool Stow Cat, as I would my own.